Straight answers to what supervisors, plant managers and IT ask before they try ShiftPanda for their shift passdowns.
A shift passdown (some plants call it a shift handover) is what the outgoing supervisor leaves for the incoming one: what ran, what's down, what's still open, and what the next crew needs to know. ShiftPanda is a web app for writing and reading passdowns, area by area and machine by machine.
It's built to be quick. A simple passdown takes about a minute, and a full one takes under two. It runs in the browser on a phone, tablet or computer. The easiest way to find out is to try it with one crew for a few weeks, then bring what you've got to your plant manager.
$9 per active user per month, billed in advance. Every active user is billed, whether they're an Admin, Shift Supervisor or Crew member. Users you add mid-cycle are prorated, and users you remove come off at the next billing period. Prices don't include taxes.
Every new plant starts with a 30-day free trial. You don't need a payment method, and the trial doesn't turn into a paid plan on its own.
You can cancel any time. Cancelling stops future renewals but doesn't refund the current period. If a trial or subscription ends without payment, your plant goes read-only: your crew can still sign in and read every existing passdown, and we won't delete your data because of non-payment alone. To delete your organization, an Admin can email team@getshiftpanda.com, and account records are deleted within 30 days.
No. ShiftPanda replaces paper, whiteboard and Excel passdown logs, emails and text messages, and it sits beside the systems you already run. It covers what those systems usually don't: what the outgoing supervisor saw and what's still open. It isn't a safety system, an alarm system or a maintenance management system, and it shouldn't be used as one.
There are three roles: Admin, Shift Supervisor and Crew. Permissions are enforced by the server, not just hidden on screen. Plant managers usually use the Admin role. Every passdown shows who has read it and who acknowledged it, by name, so "I never got that" has an answer. You can search History by shift, area and date to find past passdowns.
Lose Wi-Fi mid-passdown and what you've typed is still there when you're back. ShiftPanda isn't a full offline app, so you'll need a connection to send the passdown.
It runs in the browser on phones, tablets and computers, with touch or a mouse. There's nothing to install. If phones aren't allowed on your floor, a shared tablet or a station computer in each area works well.
ShiftPanda currently supports English, Spanish, Italian and Czech.
That depends on your plant's rules, so check with IT. To make the conversation easy, here's what they'll ask about. ShiftPanda uses encrypted connections (HTTPS), hashed passwords, secure session cookies, CSRF protection, strict cross-origin rules, data kept separate for each organization on every query, and a permission check on every attachment download. Your data is stored in the region you choose: the USA or the EU. All data is stored in multiple copies, and the app runs in a high-availability configuration. The service providers we use are listed in the Privacy Policy. For anything else, IT can email team@getshiftpanda.com.
You do. You keep full ownership of everything your plant puts into ShiftPanda: passdown text, area and machine names, attachments and settings. We don't use your data to train machine-learning models, and we don't sell it. Admins can export reports to CSV, Excel or PDF.
Yes. When you sign up, you choose EU or US hosting. It can't be changed after signup. The Privacy Policy has the details.
No credit card required. Then $9 per user per month.
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